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Warranty Information

1 Year Warranty

We put these laptops through an extensive refurbishment process. This leaves the hardware components as good as new.

We are that confident in the products that we sell, we offer an industry high 1 year warranty as standard with all our laptops.

  • The warranty is effective from delivery date for 1 calendar year.
  • In the unlikely event and problem occurs within the first 14 days, we will collect and replace the laptop free of charge.
  • If a fault occurs after that, all you need to do is send it back to us and we will repair or replace it free of charge. If the fault happens within the first 30 days we will cover the postage otherwise you will need to return it at your own cost.

We sell high grade refurbished equipment from tier one brands. Most of the models we sell are aimed at the business consumer, and tend to be far more reliable than models aimed at the home user.

What the warranty does not cover.

The warranty does not cover accidental damage. It also does not cover software problems such as viruses/malware, or other file corruption.. The battery is guaranteed to last for 1 hour. Batteries will be replaced if they do not meet that criteria if reported within 7 days of receipt. Outside of this, batteries are not covered by a warranty as they are classed as a consumable item.